Our long standing vision has been to make it easy for customers to place orders, even when they are unable to connect to the internet.
So that is what we did!
Simplify access to your retail store, make ordering easy and see how quickly your customers can use your shopping app on their mobile devices anytime, anywhere.
Be with your customers at the moment they have the buying impulse, keep them informed with status notifications on their mobile app.
As a retailer you can get your brand closer to your customers, using your very own beautifully designed mobile shopping app, you can sell your products, your way.
The communication channel between the phone and our servers is protected by SSL encryption technology. The messages sent over the communications channel are AES encrypted to doubly protect the data being transmitted. You can be secure in the knowledge that industry standard protocols protect your data.
The customers credit card details are securely sent to the payment provider who returns a unique token which is used to process the payment. This token can only be used by our server and is useless to anyone else. The customers card details remain private and secure and are only known by the customer and the payment authority. All this means that the customer's credit or debit card details are never passed to our servers or to the retailer.
Your customers will buy more using an application native on their phone. Certainly more than they will if they are using a website even if it is adaptive and optimised for mobile use. A mobile app provides an experience that is much more sophisticated and in tune with your customers needs than is possible using a website. The mobile app can be used when outside of data coverage. If a customer prefers not to use cellular data, they want to use WiFi only, then they can still have a great experience. They can continue to browse your products and even place orders ready to be sent when they return to a location with network access.
Application development is not cheap and requires continued commitment as technology changes and the new operating system upgrades are rolled out. You do not need to become an IT developer, with all the associated costs, delays and technology decisions that go with such an endeavour. That's what we do for you and will continue to do as the technology landscape changes.
No programming knowledge is needed, we do that bit. Although, you will need to provide an electronic product catalog listing your products for the app to use. You can do this using MSExcel and your product images. Or you could give us authorised access to your product database in one of the supported eCommerce systems.
Well that depends mostly on you providing the product data, or access to your eCommerce system. Once we have the details needed to submit your app to the App Store it will usually take up to 10 working days to be ready for your customers to use. Of course, this timescale is outside our control. You will be contacted when the app is ready to be used.
The app is designed to be used by retail consumers who wish to buy products using a mobile device (iPhone or iPad).
Consumers can be led towards the app through in-store posters, point-of-sale information, Quick Response Codes (QR), website adverts, email or social media communications. Generally any method you use to communicate with your customers can help them discover the apps availability.
You can select from a variety of ways to be informed of an order arriving. For example you can be sent an email containing the order details in a human readable text format. Or you could opt to have an a machine readable order file (XML) placed in a dropbox folder. There are many possible options, talk to us to discuss your requirements.
Your customers can pay using a credit or debit card. The money is deposited into a Stripe merchant account as part of the ordering process. So when you receive an order you know payment has been made and you are free to ship.
Retailers pay a one-off start-up fee for the following services: shop configuration; branding of the app; connection to the payment provider and submitting the app to Apple's Appstore.
There is a transaction fee, paid by the retailer, for each sale made using the app.
If you wish us to manage your Appstore account with Apple we will be happy to do so. There will be an annual administration fee of £82.42 which includes the annual charge made by Apple, which could change.
All prices are subject to VAT
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